1. Refund
Eligibility
·
Refunds are available only under specific circumstances where the
service provided falls short of the agreed terms.
·
Refund requests must be made within 7 days of the service delivery
or payment date, whichever is earlier.
·
Refunds will not be provided for services that have been fully
delivered or if the client fails to follow provided instructions or guidelines.
2. Non-Refundable Services
·
Consultation fees, service charges, and processing fees are
non-refundable.
·
Any services already rendered or where significant work has been
done are not eligible for refunds.
3. Refund Process
·
To request a refund, please email our support team at
contact@project8india.com with your transaction details and reason for
requesting the refund.
·
Refund requests will be evaluated within 14 business days, and you
will be notified of the outcome.
·
If approved, refunds will be processed and credited to the
original method of payment within 7-10 business days.
4. Disputes
·
If a refund is denied and you wish to contest it, you can raise a
dispute by contacting our customer support team at contact@project8india.com.
·
All disputes will be handled on a case-by-case basis.
5. Cancellations
·
Clients can cancel their services within 24 hours of payment for a
full refund, provided no work has commenced.
·
If work has started, only a partial refund may be provided based
on the portion of work completed.